Austin Herron

Cell: 850-774-1674
Email:

Service-driven IT professional. Ability to effectively solve problems and expertise in system management. Experience in technical troubleshooting, system maintenance, and team building. Experience with operating systems and remote administration. Excellent communication and social capabilities. Dedicated, knowledgeable, and qualified.

Education

Gulf Coast State College

Associate of Arts General Studies

Skills

Specialties

Computer hardware and software installation and troubleshooting, computer network management.

Programming Languages

C, C++, Java, Visual Basic, Objective-C

Experience

Telecommunications Technical Support - Orlando, FL - OCT 2014 - Present

  • Provide technical and network resolution to end'users by performing question diagnosis while guiding users
  • Provide cloud-based remote support for various issues

United States Army Patriot Missile Operator - Fort Hood, TX 2008 - 2011

  • Operate and perform maintenance checks and services on vehicles and equipment, including 10-ton crane
  • Perform Emplacement and services on radar set, launching station, and guided missile canister
References
Available on request